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Manuals
Click here for March 2025 Underwriting Program Guide, Personal, Commercial, Custom, and Standard Programs
You can mail, fax or email a request to change a policy.
Standard
Billing Manual
Direct Bill InsuraSphere Procedure Manual Feb 2019
Direct Bill MIS Procedure Manual
Finys Billing System Procedure Manual
Claims Manual
Claims Procedure
Product Manual
Artisan Pak Program
Burglary
Businessowners
Class Rates for Commercial Fire and Special Multi-Peril
Class Rates for Commercial Fire and Special Multi-Peril 12/15/2023 New 4/1/2024 renewal
Dwelling Fire
General Liability
Highly Protected Community Classification List for Class Rates
Homeowners
Inland Marine
Manufactured/Mobile Homeowners
Personal Umbrella
ULTRA Security Homeowners
Custom
Class Rates
Class Rates 12/15/2023 New 4/1/2024 renewal
Dwelling
General Liability
Homeowners
Mobile Homeowners
Businessowners 4/1/2023 New
Landlord Package for NYC only 4/1/2024 New 8/1/2024 Renewal
Differences between Standard Mutual and Custom Mutual manuals
Disclosure notice for Standard Mutual policies moving to Custom Mutual program
Security Cooperative
Standard Landlord Package - Security Cooperative eff: 4/1/2024 New 8/1/2024 Renewal
Differences between Standard Mutual and Standard Cooperative manuals
Disclosure notice for Standard Mutual policies moving to Standard Cooperative program
Custom Landlord Package - Security Cooperative eff: 4/1/2024 New 8/1/2024 Renewal
Differences between Nonstandard Mutual and Custom Cooperative manuals
Disclosure notice for Nonstandard Mutual policies moving to Custom Cooperative
Sample acceptance rejection template for new optional landlord package forms
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